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Salutory lessons

What was extraordinary was his ability to make a decision clearly and quickly, utterly surgically, to ensure there was confidence.

Relentless enthusiasm

I'm less of a dealmaker, I’m somebody who is good at bringing people together to make things happen.

Steadfast

We’re not providing the service that we should provide in planning. We just don't have the money or the people.

Always approachable

He’s got eight million people living in London but he’s always prepared to sit and listen to what we’ve got to say.

No question

Sometimes, when they’re angry at you personally, you’ve got to not take things personally.

Firm friend

When I started talking, people looked at me as if I was an idiot. But now they see it's important.

Rejoice

There were segments of society that hated her, but they hated the change she represented and that change had to come.

Heart and soul

I like his story. I've met him many times. I like an entrepreneur. I like a hard worker.

Challenging convention

You’re exposed to it, people talk about it. It’s just so important.

Learning moment

There were times when I thought: "This is madness".